Terms & Conditions

Effective date: August 6, 2026

These Terms & Conditions (“Terms”) govern your use of www.fitinova.com and purchases from Fitinova. By using the website or placing an order, you agree to these Terms.

1. Eligibility and Website Use

You must be legally able to enter into a contract in your location, or use the website with the permission of a parent or legal guardian. You may not use the website for unlawful, fraudulent, abusive, or unauthorized purposes or introduce malicious code.

2. Products and Information

We try to describe and display products accurately, but colors and appearance may vary by screen or device. Product details, prices, promotions, and availability may be corrected or changed when necessary.

3. Orders

An order is an offer to purchase. We may accept, reject, limit, hold, or cancel an order because of inventory, payment, pricing, address, fraud-prevention, legal, or other reasonable concerns. If we cancel a paid order, the payment will be voided or refunded to the original payment method.

4. Prices and Payment

Prices are shown in U.S. dollars unless another currency is displayed. Shipping, taxes, duties, discounts, and the final total are shown at checkout when applicable. Payment is subject to our Payment & Checkout Policy.

5. Shipping, Returns, and Refunds

Estimated delivery times are not guaranteed. Shipping is governed by our Shipping & Delivery Policy. Returns and refunds are governed by our Return & Refund Policy.

6. Accounts and Customer Information

You are responsible for providing accurate and current account, billing, and shipping information and for protecting your login credentials. You must notify us if you suspect unauthorized use of your account.

7. Intellectual Property

The website’s text, graphics, logos, designs, and other content are owned by or licensed to Fitinova and are protected by applicable intellectual-property laws. You may use the website only for personal, non-commercial shopping purposes. You may not copy, reproduce, distribute, or exploit website content without permission.

8. Reviews, Feedback, and Other Submissions

You are responsible for content you submit. You must not submit unlawful, misleading, infringing, abusive, or malicious content. To the extent permitted by law, you grant Fitinova a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and adapt content you voluntarily submit for operating and promoting the store.

9. Third-Party Services and Links

The website may use or link to third-party services, including payment, shipping, analytics, and social-media services. Their separate terms and privacy practices may apply. We are not responsible for third-party websites we do not control.

10. Privacy

Our handling of personal information is described in our Privacy Policy.

11. Prohibited Conduct

You may not violate laws or third-party rights; interfere with the website; scrape or collect data without permission; send spam; impersonate others; attempt unauthorized access; or upload harmful code. We may restrict or terminate access for violations.

12. Disclaimers

To the extent permitted by law, the website and its content are provided “as is” and “as available.” We do not warrant that the website will always be uninterrupted, completely secure, or error-free. Nothing in these Terms excludes rights or remedies that cannot legally be excluded.

13. Limitation of Liability

To the fullest extent permitted by law, Fitinova will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, revenue, or business opportunities arising from use of the website or products. Our total liability for a claim will not exceed the amount paid for the product giving rise to that claim, except where applicable law requires otherwise.

14. Indemnification

To the extent permitted by law, you agree to indemnify and hold Fitinova harmless from claims, damages, and reasonable expenses arising from your unlawful use of the website, your breach of these Terms, or your violation of third-party rights.

15. Suspension and Termination

We may suspend or terminate access when reasonably necessary to protect the website, customers, or Fitinova, or to respond to violations of these Terms. Obligations that arose before termination will continue where applicable.

16. Changes to These Terms

We may update these Terms from time to time. The effective date at the top of this page identifies the latest version. Continued use after an update means you accept the revised Terms.

17. Governing Law

These Terms are governed by the laws of Hong Kong, without regard to conflict-of-law principles. Courts in Hong Kong will have exclusive jurisdiction, except where mandatory consumer law provides otherwise.

18. Contact Us

Questions about these Terms may be sent to service@fitinova.com.