Payment & Checkout Policy

Last updated: August 6, 2026

Accepted Payment Methods

The payment methods currently available for your location are displayed at checkout. Availability may vary by country, device, currency, and payment provider.

Currency and Charges

Prices are shown in U.S. dollars (USD) unless another currency is displayed. Your bank or payment provider may apply currency-conversion or international-transaction fees. Any applicable shipping charges, taxes, discounts, and order total will be shown before you submit payment.

Payment Authorization

When you place an order, your payment provider may authorize or charge the order amount. Additional verification—such as 3D Secure, a one-time code, or bank approval—may be required. Fitinova does not control these bank verification steps.

Payment Problems

If a payment is declined, confirm that your billing details are correct and contact your bank or payment provider. Please do not submit repeated payments unless the checkout clearly shows that the previous attempt failed.

Order Review

We may review, hold, or cancel an order when information is incomplete or when fraud, payment, inventory, or pricing concerns are detected. If a paid order is cancelled, the payment will be voided or refunded to the original payment method.

Refunds

Approved refunds are sent to the original payment method. Fitinova normally submits the refund within 7 business days after approval, but your bank or payment provider may need additional time to post it. See our Return & Refund Policy for eligibility details.

Payment Security

Payments are processed through secure third-party payment providers. Fitinova does not receive your complete card number or card security code.

Contact

For checkout or payment assistance, email service@fitinova.com.